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プレス発表文 (13 例目) タイでLINE ビジネスコネクトを活用した顧客コミュニケーションサービス

今回も PR Web に公開された transcosmos の発表文です。ここには原文のみを載せています。添削例とコメントはホームページをご覧ください。

transcosmos Launches “Omni-Channel Support Powered By LINE Business Connect”, a Customer Communication Service Utilizing LINE Business Connect, in Thailand

Offers the service through transcosmos Thailand

transcosmos inc. launches a customer communication service in Thailand, utilizing LINE Business Connect, a service offered by LINE Corporation (Headquarters: Tokyo, Japan; President and CEO: Takeshi Idezawa; hereafter, LINE).

LINE boasts the top share in Thailand’s messaging tool market, with its usage rate surpassing 80% of smartphone users in Thailand (according to transcosmos research). Tapping into this significant user base, LINE is expected to act as a messaging tool which realizes communication between business and consumers, going beyond the traditional tool used only among the consumers.

transcosmos, through its subsidiary transcosmos (Thailand) Co., Ltd. (Headquarters: Bangkok, Thailand; Managing Director: Kiyonori Takechi, hereafter, transcosmos Thailand), offers “Omni-Channel Support powered by LINE Business Connect" in Thailand, a service which realizes interactive communication between businesses and their customers via LINE Business Connect.

transcosmos was among the first to develop a platform which utilizes LINE Business Connect, allowing the businesses to run one-to-one marketing campaigns. Having implemented the service to its various client companies, transcosmos owns extensive proven records and experiences in utilizing LINE for business purposes. Now, capitalizing on its diverse knowledge and experience, transcosmos expand its LINE Business Connect-based services in Thailand.
  • transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
  • Other company names and product or service names used here are trademarks or registered trademarks of respective companies.
  • LINE Business Connect is one of the services offered by LINE Corporation for businesses which provide them with various functions of LINE account via API, enabling the businesses to customize those functions according to their objectives. “LINE Business Connect” allows the businesses to deliver optimized messages to a specific target audience, in addition to sending one-way message to LINE users from the traditional official business account. Furthermore, upon obtaining prior consent from the users, businesses can leverage LINE Business Connect as a Customer Relationship Management (CRM) tool and/or business solutions tool, going beyond the limit of the messaging tool, by linking LINE account to their existing database or to their internal system. LINE does not retain any customer data owned by the businesses that link with the LINE account.



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